Kansai Kyoto
Higashi-Shiokoji Shiokoji-sagaru Karasuma St., Shimogyou-ku, Kyoto-city, Kyoto, 600-8555
Directly connected to JR, Kintetsu, Chikatetsu Kyoto Station
Business hours
Monday  10:00-20:00
Tuesday  10:00-20:00
Wednesday  10:00-20:00
Thursday  10:00-20:00
Friday  10:00-20:00
Saturday  10:00-20:00
Sunday  10:00-20:00
Closed Days:1st of January ■Tax-free Sale Procedure: There is a system for foreign visitors to be exempt from consumption tax within 6 months of their arrival in Japan. Please make your way to a tax-free counter after shopping at each store, within the same day of your purchase. ※You will be required to present your passport, purchased items and receipt. ※You will be charged a fee for the procedure.
■Foreign Currency Exchange Machine: It can exchange 12 types (CNY,USD,KPW,EUR,HKD,TWD,SGD,THB,CAD,AUD,GBP,CHF) of foreign currencies to Japanese yen. (Foreign currency is only handled in notes)
■Free Wi-Fi Area: There is a free Wi-Fi area.
■Visitor Information: There is a Kyoto City Tourism Visitor Information Center (Kyo-Navi) in the adjoined Kyoto Station building.
■Telephone Interpreter: An interpreter can assist your shopping in English and Chinese.
■Temporary Luggage Supervision (Fee required): Allows for a fun hands-free shopping experience.
■Hotel delivery: Your purchased items will be delivered to your hotel. (Please contact the staff for more details)
Official website
Phone number
Store types
Department store
Products handled
Men's clothes / Accessories / Bags
Women's clothes / Accessories / Bags
Baby and kids products
Accessories / Jewelry
Watches / Glasses
Toys / Games
Books / Stationery
Sports / Outdoors
Art / Traditional crafts

「JR Kyoto Isetan」, a department store located at the entrance of Kyoto Station with directly connected lines and convinient for getting on and off bullet trains. There are popular tourist spots like Kyoto Tower and the Grand Staircase nearby. The modern and sophisticated building stretches from the 2nd Basement floor to the 11th floor, it exudes a charming and beautiful atmosphere. Not to mention the latest fashion, it has everything from clothing, food, and furnitures, from Japanese sweets and tea made by a long-established store of Kyoto, fresh fruits and side dishes, traditional crafts and goods are available. There are also plenty of restaurants, with traditional Japanese foods represented through sukiyaki, tempura, sushi, and the popular tonkatsu, as well as authentic Chinese cuisines, kiln-baked pizza, and unique gourmet foods from around the world that can be enjoyed. It also provides foreign visitor services such as tax-free shopping procedure counters and foreign currency exchange machines. A store filled with new discoveries every day. Please make a visit to Kyoto for amazing memories.


Credit card

  • VISA

  • Master

  • JCB

  • UnionPay

  • Diners Club


  • All kinds of credit cards

Smartphone payment

  • Alipay

  • WeChat pay

Facility services

  • Tax-free Shop

  • Currency exchange

  • FREE Wi-Fi

  • Foreign staff

  • Brochures in foreign languages

  • Domestic shipping

  • Parking lot

Hygiene measures

  • Facility with sanitizers

  • Temperature measuring at entrance

  • Staff members wearing masks