Isetan Shinjuku Main Store

Kanto Tokyo
3-14-1 Shinjuku, Shinjuku-ku, Tokyo, 160-0022
1 minute walk from Shinjuku 3 Chome station on Tokyo Metro Marunouchi line, 3 minutes walk from Shinjuku 3 Chome station on Toei Shinjuku line, 5 minutes walk from JR Shinjuku station
Business hours
Monday  10:00-20:00
Tuesday  10:00-20:00
Wednesday  10:00-20:00
Thursday  10:00-20:00
Friday  10:00-20:00
Saturday  10:00-20:00
Sunday  10:00-20:00
Please check the website as the business hours may change depending on the situation.

On February 19th (Fri), only BF1, BF2 of the Main Building, Isetan Kaikan, Park City Isetan 3 to 5 will be opened.
Official website
Phone number
Store types
Department store
Products handled
Men's clothes / Accessories / Bags
Women's clothes / Accessories / Bags
Baby and kids products
Accessories / Jewelry
Watches / Glasses
Toys / Games
Books / Stationery
Art / Traditional crafts

Isetan Shinjuku store holds up "Isetan of fashion". In the main building, from major brands inside and outside Japan to brands that are well-known only to those in the know, various items such as female clothing, general items, living goods, cosmetics and also food products are available. You can meet new items anytime such as a product available only here.
In addition, everything of the perfect man is available in the men's building that has all items related to gentlemen.
Besides shopping, you can experience a beautiful Japanese-style wrapping and Japanese unique greetings. Staff who can speak English and Chinese so this is the perfect place for guests from overseas.

Website URL (4 languages):
Facebook URL (English):


Credit card

  • VISA

  • Master

  • JCB

  • UnionPay

  • Diners Club


  • All kinds of credit cards

Smartphone payment

  • Alipay

  • WeChat pay

Facility services

  • Tax-free Shop

  • Currency exchange

  • FREE Wi-Fi

  • Foreign staff

  • Facility with multilingual service (tablets, devices and conversation through pointing tools)

  • Brochures in foreign languages

  • Parking lot

Hygiene measures

  • Facility with sanitizers

  • Temperature measuring at entrance

  • Staff members wearing masks