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JR Kyoto Isetan



Web site

Department Store

AREAKansai > Kyoto


Higashi Shiokojimachi Shiokojikudaru Karasumadori Shimogyo-ku,Kyoto-shi,Kyoto



Operation Hours (Weekdays)

10:00 - 20:00

Closed Day

1st January

Access (Nearest Stations)

Directly connected to Kyoto Station


■Tax-free Sale Procedure: Foreign visitors may be eligible to be exempt from consumption tax within 6 months of their arrival in Japan. Please make your way to a tax-free counter after shopping at each store, within the same day of your purchase. ※You will be required to present your passport and purchased items. ※You will be charged a fee for the tax-free procedure
■Foreign Currency Exchange Machine: Foreign currency exchange machines will exchange 12 types(CNY,USD,KPW,EUR,HKD,TWD,SGD,THB,CAD,AUD,GBP,CHF) of foreign currencies to Japanese yen. (Foreign currency is only handled in bills)
■Free Wi-Fi Area: There are free Wi-Fi areas
■Visitor Information: There is a Kyoto City Tourism Visitor Information Center (Kyo-Navi) in the adjoining Kyoto Station building
■Telephone Interpreter: An interpreter can assist your shopping in English and Chinese
■Temporary Luggage Supervision (Fee required): Allows for a fun hands-free shopping experience


「JR Kyoto Isetan」, a department store located at Kyoto Station direct connection lines and Shinkansen bullet train connection entrance, nearby popular tourism spots like Kyoto Tower and the Grand Staircase.
The building, which stretches from Basement 2nd floor to the 11th floor, exudes a charming and beautiful atmosphere due in part to its recent polishing.
In addition to the newest fashion, Isetan has everything from the long-established art of Japanese sweet-making and tea, to fresh fruits and side dishes, to traditional crafts and goods.
There are also plenty of restaurants, with traditional Japanese foods represented through sukiyaki, tempura, sushi, and the popular tonkatsu, as well as genuine Chinese cuisine, hearth-baked pizza, and other gourmet foods from around the world. Isetan also provides foreign visitor services such as tax-free shopping procedure counters and foreign currency exchange machines.
A store filled with new discoveries every day, visit JR Kyoto Isetan for amazing Kyoto travel memories.